Online Library Account Help

Access your account by clicking “My Account” in the top menu of our website or going to libr.info/catalog. Click “Log In” in the upper-right of the screen.

Enter the barcode from the back of your library card and your PIN. By default, your PIN is the last four digits of the phone number you gave the library when you signed up.

Or, download the UHLS Libraries app to take the library with you on the go. Add your library card and select your library to get started.

Watch a video about accessing your account

By default, your PIN is the last four digits of the phone number you gave the library when you signed up. If you associated an email address with your account, you can reset your own PIN from the login screen:

Follow the prompts to reset your PIN.

If you do not have an email address associated with an account, you will need to contact library staff to reset your PIN. While staff do not have access to it, we can reset it back to the last four digits of your phone number. If you would like a different PIN, you can edit it when you regain access to your account.

Watch a video about resetting your PIN

If you select email as your notification method, you will receive a reminder when your library card is about to expire. To renew, visit the library, call the library at 518-458-9274 or fill out this form. Please note that the online form is not instantaneous – staff intervention is required.

After logging into your account, click on your name in the upper right of the screen to see your profile. Click Account Portal

Click Account in the left menu, then click the pencil icon to the right of your name.

Most of the information in your account can only be edited by a staff member. You can change your preferred pickup locatio or your nickname from the top of this screen. At the bottom, check the box to save your reading history.

Watch a video about accessing/editing your account

When you applied for your library card, you signed up for account notifications via phone or email. If you would like to add text notifications, follow the prompts at libr.info/textme

You do not need to be logged in to search for items, but if you would like to request an item, you will need to sign in. To search, type a keyword or phrase into the search box and enter. For a more detailed search, use the search type dropdown menu or click the Advanced Search link under the search box.

On the results page, you can use the filters in the “Refine Results” section on the left to narrow down the item format (book, ebook, DVD, etc.), location, language, genre, and more.

At the top right of the results list, you can sort your search by date, author, relevancy, and title.

Click on an item’s title to learn more about it, including a short description, available formats, which libraries own it and whether it is checked in.

Watch a video with search tips

Requesting Items

If you would like to request an item to be held for you to pick up, search and click on an individual item as described above. Select the tab for the desired format, then click “Request Any Edition.”

Watch a video about requesting items

Digital formats will redirect you to our digital catalog when you click “Check availability.”

Modifying Requested Items

If you have requested an item, you can view its status by clicking your name in the upper right, and then clicking Checkouts & Requests in the left menu.

Then select the Hold Requests tab.

Use the Manage Hold button on the right to cancel or freeze (suspend) a hold. You can also change the pickup location.

Watch a video about modifying requests

Log in and click your name in the upper right, then click Account Portal. Click Checkouts in the overview or click Checkouts & Requests in the left menu. This section allows you to view a list of library items currently checked out to your account and their due dates.

The system automatically renews eligible items, so manual renewal is available in this area, but not necessary. If an item is not renewed automatically, it is not eligible for renewal.

This is an opt-in feature that allows you to track your checkouts. Once enabled, this area will populate with items you check out going forward. It does not include electronic items or past checkouts from before it was enabled.

To turn on your reading history, log in to your account and click on your name in the upper right of the screen. Click Account Portal, then Account in the left menu. Scroll to the bottom and check the box to turn your reading history on or off. Note: if you turn it off, it deletes your past reading history.

Later, you can access your reading history on the Checkouts and Requests page, in the History tab at the top.

Watch a video about saving your checkout history

When logged in, you can create lists of items from our catalog to use as you wish. To create a list, find an item you wish to add and click on the title.

• Click the bookmark icon labeled “For Later.” By default, it saves to a “for later” folder.
• Use the dropdown to select a different list or create a new list and save it there

To view the list later, return to the Account Portal and then select Bookmarks from the left menu. Click the list to view and manage individual titles. Use the menu in the upper right to place holds or remove titles from the list.

To delete or rename a list, click the three dot icon to the right of the list.

Log in and click your name in the upper right. Then click Account Portal. Select Bills & Fines from the left menu.

See any library charges or fees that may (or may not) block your borrowing privileges. These charges can be paid online using a credit/debit card or PayPal from this screen.

Check the box to the left of the item(s) you want to pay, then click the blue Pay Fine button. Fill the form on the next page to pay.