What is curbside service?

If you are unable to come into the library, you may pick up your items in the entryway.
Call 518-458-9274 before you leave home or when you arrive.
Your items will be checked out to you, placed in a bag with your name on it, and left in the front entrance lobby.

How do I pay late fines?

You may pay by cash or credit at the checkout desk, or online with a credit card following these directions >.
You can review your account > at any time to check on the current due dates for items and renew them.  

Questions can be directed to 518-458-9274.

How long do items circulate? How many items can I check out?

Please see the chart in the “>Circulation policy >

Are you accepting book or toy donations?

Yes. We are accepting donations > on a limited basis every Thursday from 11:00 AM – 1:00 PM. Please park in the back employee parking lot, and proceed to the back delivery door (look for signage). 

Due to COVID quarantine requirements, we will be accepting one small grocery bag or less per week during this timeslot only. 

Excess items will not be accepted.

Toys are NOT accepted at this time.

Can you purchase a certain title for me?

Yes. We will research your request and make the purchase if possible. Complete this form > to send us your request.

What is my PIN?

Your pin defaults to the last four digits of the phone number we have on file for you. If you need further assistance, please call 518-458-9274.

After you log into your account >, you have the option to change your PIN in your settings.

Why is my library card expired?

Library cards expire every three years to ensure contact information is correct. If your card has expired, please visit us or call 518-458-9274 and we can renew it. You will continue to use the same card and the update is effective immediately.

Do I need a library card to attend events?

No. You do not need a library card to attend events at the Colonie Library.

If you would like to have one, the process only takes a few minutes and you can apply for a card online > or in person at the circulation desk.

You can sign up for events using the Events Calendar >.

How do I reserve a room?

Can I have a regularly scheduled meeting at the library?

No. In order to offer equal access to all patrons, standing reservations and consecutive use for programs are not permitted.

There is a maximum of 12 reservations per calendar year.

Reservations for the Activity Room and Stedman Room must be made at least 2 weeks in advance, and no longer than 3 months in advance.

Can tutors meet with students at the library?

Yes. The designated space for tutoring is on the mezzanine, towards the back of the building. Map >

Please read the Tutoring Policy > for more information.

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